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The Carriage House - Bay of Islands

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Cancellation & Booking Policies

Cancellation & Booking Policies

Cancellations
Cancellations affect our business significantly as we have to turn away other customers to hold your reservation. As most people book holidays well in advance, it is often difficult to replace a reservation at late notice, and for this reason our policy is strictly adhered to.

  • Cancellations received more than 30 days before commencement of the reservation will receive an 80% refund. We still have to pay commission.
  • Cancellation received within 30 – 8 days of commencement of the reservation will be charged 50% of the total booking.
  • Cancellations received within 7 days of commencement of the reservation will be charged 100% of the total booking.
  • We recommend travel insurance.

Bookings and Payment

  • All bookings will be instantly confirmed at the time of booking.
  • A deposit of 20% of the total is required to secure your reservation. The balance is payable at departure.
  • Minimum Stay: 2 nights

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Availability & Bookings

Click ‘Availability’ below to check your dates on the Booking Calendar

AVAILABILITY

IF YOUR DATES ARE AVAILABLE:

  • Enter your details
  • Pay 20% deposit by credit card
  • We give you instant confirmation

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Contact

+64 9 4079854
sylvia@thecarriagehouse.co.nz

Location

175 Kerikeri Inlet Road
Kerikeri, Bay of Islands, 0245
New Zealand

Check Availability

AVAILABILITY

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